Remote Support
Fast, secure and efficient assistance
Remote support allows us to quickly assist you with your digital signage systems without the need for on-site intervention. At Rollad Media, we use TeamViewer to diagnose and resolve a wide range of technical issues remotely.
This approach minimizes downtime and ensures your screens are back up and running as quickly as possible.
A simple and secure solution
With TeamViewer, our team can temporarily connect to your Windows or Android devices, with your authorization, to identify issues and apply the appropriate fixes.
The software requires no complex setup and meets high security standards. No connection is made without your consent, and access is limited strictly to the duration of the support session.
Need remote assistance?
Whether it’s a display issue, content problem, connectivity concern or software configuration question, our team can assist you quickly and efficiently.
Contact us and we will guide you step by step to start a remote support session.
A tool designed for digital signage troubleshooting
Remote support is an essential part of our service offering. It allows us to efficiently handle common situations such as offline screens, content not displaying correctly, synchronization issues or system adjustments.
Combined with our expertise in digital signage, remote support enables us to provide reliable, proactive assistance tailored to professional environments.